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How can our MDT systematically learn more about each other's work?

Welcome to the Help Desk for North Carolina adult protection multidisciplinary teams (MDTs). The purpose of the Help Desk is to create a space where all members of the adult protection community can access information and direct questions related to establishing and maintaining strong MDTs. We know that across the state MDTs are in various stages of development. Some counties have fully functioning MDTs. Some counties want to re-invigorate their efforts and some counties haven’t gotten off the ground yet with your team. The Help Desk is here for all of you – every community, and everyone who participates in the MDT.

We want you to contact us when you are facing challenges. You may want ideas about how to strengthen your team. Or perhaps you need coaching on taking your first steps in forming an MDT. Some of you may need help managing dynamics among your team members or maybe you need to access specific legal expertise in managing a current case. The Help Desk is here to support you in all of these situations. Simply reach out via email or phone to connect with us.

Below you will find a compilation of frequently asked questions we’ve received at the Help Desk, organized by subject matter.

Posted on
Thursday, October 26, 2023 - 7:50 pm
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MDTs can choose to build exercises into their agendas that facilitate continuous learning about each other’s organizations and roles. 

 
One option is to select one of the following prompts and have everyone respond to it.  (Question 4 can generate interest, in particular.) 
 
Another approach is to focus on a single organization and ask them to address every prompt.  In the latter case, try to avoid an overload of data.  Keep the information concise in the beginning and allow the group’s questions to direct the discussion.
 
This list of prompts uses Adult Protective Services (APS) as the example:

  1. Call APS when ___________________.
  2. The key people from APS for you to contact are ____________________.
  3. To enable our best success, what APS needs from you is ____________________.
  4. A resource, asset, or service APS can provide but you might not know about is _______________.
  5. What can APS clarify for you about our agency?

Taking time to learn about the intricacies and challenges of each other's work fosters respect and trust.  Seeing the details and difficulties in someone's work can show where working together could give better results than working alone.  Working together in this way can lead to reduced frustrations, new ideas, and better results for vulnerable adults. 

Visit the Adult Protection Network Resource Library for access to additional resources to support your work.