In North Carolina, Area Agencies on Aging (AAAs) are organizations that operate under the North Carolina Department of Health and Human Services. There are 16 Area Agencies on Aging and they are housed under the regional planning organizations or councils of government in the region. The AAA is responsible for planning, coordinating, and administering a wide range of services and programs that support older adults and their caregivers.  To access staff contact information by region and program, visit the AAA Staff Roster page.

The main purpose of the AAA is to ensure that older adults in North Carolina have access to the resources and assistance they need to maintain their independence, well-being, and quality of life. The agency collaborates with local governments, community organizations, and service providers to deliver a comprehensive network of services and supports.

Here are some key functions and services provided by the Area Agencies on Aging in North Carolina:

Information and Assistance

The AAA offers information and referral services, helping older adults and their families navigate available resources and programs. They provide information on topics such as healthcare, long-term care options, housing, transportation, and legal assistance.

Caregiver Support

The AAA recognizes the vital role of caregivers and provides support services tailored to their needs. This may include respite care, caregiver education and training, support groups, counseling, and assistance in accessing community resources.

Nutrition Programs

The AAA administers programs such as Meals on Wheels and congregate dining, which provide nutritious meals to older adults who may have difficulty preparing meals for themselves. These programs also serve as opportunities for socialization and connection.

Health and Wellness Programs

The AAA promotes health and wellness among older adults through various programs and initiatives. This may include health screenings, exercise classes, falls prevention programs, chronic disease self-management workshops, and other activities aimed at maintaining and improving overall well-being.

Long-Term Care Options

Long-Term Care Ombudsman ensure that the rights of residents in long term care facilities are honored.  They provide advocacy, mediation and problem-solving for residents and their families who feel that their rights have been violated. Ombudsmen also provide training to long-term care staff and educate the community about the rights of residents, elder abuse, and long-term care issues. The AAA provides information and assistance regarding long-term care options available to older adults, such as home and community-based services, assisted living facilities, and nursing homes.

Advocacy and Planning

The AAA advocates for the needs and rights of older adults, working to ensure that policies and programs are in place to address their unique challenges. They also engage in strategic planning to assess the needs of the aging population and develop initiatives to meet those needs effectively.

It’s important to note that specific programs and services may vary across different regions in North Carolina as the AAAs operate at the local level. However, the overall goal remains consistent—to enhance the quality of life for older adults and support them in living independently and with dignity.